Brook West - When - The AI Workforce Transitions Platform

Brook West

Chief Revenue Officer

Brook West is Chief Revenue Officer at When, where she leads sales, customer success, marketing, partnerships, and revenue operations as the company scales to meet demand from Fortune 50 and Fortune 500 employers. She brings more than two decades of scaling healthcare and enterprise technology revenue organizations through hypergrowth. In senior commercial roles at Carrum Health, 98point6, Valant, and Fuze, she built and led high-performing teams at venture-backed companies, partnered with top-tier institutional investors across multiple rounds, and shaped go-to-market strategies that carried companies from early stage to category leadership.

Insight
Jul 23, 2026

PEPM Is Predictable. Utilization Is Aligned. Why We Offer Both.

Brook West](/content/explore/blog/pepm-vs-utilization-pricing-why-offer-both/index.html)

Insight
Jul 6, 2026

It's Not If, It's When: Build Your Off-Boarding Plan Before You Need It

Brook West](/content/explore/blog/build-offboarding-plan-before-the-rif/index.html)

Insight
Jun 18, 2026

The Best Cost-Containment Solution Is the One You Can Implement the Fastest

Brook West](/content/explore/blog/easiest-cost-containment-solution-to-implement/index.html)