User profile for Carly Keller – When

Navigating a Coverage Gap When Switching to an Individual Health Plan

Overview

When you lose employer-sponsored health coverage, you have options — but the timing of those options doesn't always line...

Issues with Application

If you are having issues applying through the "enroll now" button, please be advised that the below actions could prevent the proper submission of your application:

Leaving the application to check...

Accessing Benefits

To access your When Benefit amount and submit reimbursements, please login to your custom employee portal through the link provided in email. If you have issues, please contact our team.

Enrollment Outside of Open Enrollment

Outside of open enrollment, you can only enroll in or change Marketplace plans if you qualify for a Special Enrollment Period based on certain life changes or your estimated household income. Loss ...

Reimbursement Requests

Employees have 90 days from the date their When Benefit is released to submit an initial reimbursement request. The When Benefit may not be released until the employee has signed their separation agreement...

Required Proof of Payment

In order for a reimbursement request to be approved, you will need proof of payment that includes the following information:

Eligibility for Reimbursement

Employees may be reimbursed from their When Benefit for health insurance premiums that occur after their job loss. In order for a request to be eligible for reimbursement, the following conditions ...

Health Insurance Marketplace

The Health Insurance Marketplace, which is accessible through Healthcare.gov, is a government-run platform that allows individuals to shop for and enroll in health insurance plans. While Healthcare....

Using the Chat Experience

Using a chat-like experience, it walks a person through a series of questions to determine the most suitable options, and it integrates with the Affordable Care Act (ACA) to show state-approved med...

Comparing Plans

Jamie is a great resource for people who are looking for more affordable options than COBRA. It allows someone to compare plans and costs, so they can make an informed decision about their health insurance.